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Frequently asked questions
What are the delivery times?
Shipping included to the UK, France, Germany, Italy, Spain, Belgium and the Netherlands, whatever the quantity. Elsewhere, shipping and delivery time are calculated at checkout, from the actual weight of your cart and the destination country. Standard shipping is offered everywhere; depending on the country, checkout may show other options. To the US, Standard states 7 to 30 days; to the UK, 7 to 12 days; to France, 4 to 16 days; elsewhere the time depends on the country. Rates and times destination by destination are on the Delivery page.
How do I track my order?
You get an email with the tracking number as soon as the parcel ships, and you can follow it directly on the carrier's site.
Can I return a custom hubcap?
Our hubcaps are made to order from your image: under article L221-28 of the French Consumer Code, the right of withdrawal does not apply. However, the order can be cancelled and refunded as long as production has not started, and any defective product is replaced or refunded on a simple photo within 30 days — without prejudice to your 2-year legal warranties.
How do I find the right hubcap size?
Your rim size is the number right after the R on the tyre sidewall (example: 195/65 R15 = 15 inches). The Fitting & size guide covers it all in 30 seconds.
Full details: Delivery · Returns · Fitting & size guide.
Did not find an answer?
contact@rimcrew.com