Contact
▸ Support & after-sales
A question about your order, unsure about the size, a project for a custom design or an after-sales request ? Write to us using the form below: your message goes straight to the team, who reply by email. Prefer to write directly? One address: contact@rimcrew.com.
The answer may already be here
📦 Delivery
Lead times by zone, shipping options, parcel tracking
🔧 Fitting & size
Find your size in 30 s, fit in 5 min
↩ Returns & support
Return and replacement policy
💬 Help centre
Every resource in one place
For a fast reply
- Existing order : give your order number (like #1042) and the email used at purchase.
- Size question : give the diameter from your tyre (e.g. 195/65 R15) or your exact vehicle model.
- Custom design / Pro : describe your project — and take a look at Rim Crew Pro for fleets and clubs.
- after-sales request : attach one or two photos of the problem, it saves a round trip.